Trust is at the heart of every relationship, especially in the workplace. The strength of trust between leaders and team members has a major impact on staff turnover. When there is no trust, leaders withhold information, employees talk behind each other’s backs, do not dare to share their concerns, and avoid taking responsibility. This creates an unhealthy work environment with lower productivity poor morale, and increased staff turnover.

We all know how important trust is in every relationship. Our Building Trust program is based on 30 years of research, where Blanchard’s experts built a simple but effective model. This creates a common language and framework about the specific behaviors we can use to build or restore trust.