Leading companies have now clearly recognized that a team-oriented, empowered organizational culture can be far more effective than a micromanaged one. In the last 10-15 years, every company worth its salt has moved in this direction.

Good listening and feedback skills are essential to any leader’s success – but they are rare these days, says Dr. Vicki Halsey, a principal at The Ken Blanchard Companies®.

A few years ago, business owners were asked: “If you had to choose between having all your buildings and machinery burn down because of a fire versus having all your employees quit at once, which would be better?”