Who should attend:
Leaders and team members
Ideal class size:
8-12
Duration:
½ days
When we think of communication – especially when it comes to leaders – we often think first of how well someone speaks. But active listening, with full presence, is just as important! We need to be able to operate well both ways, but when it comes to listening, we often need to make more of an effort, because our own instincts can easily override our good intentions. This rarely results in an outcome that we are both happy with.
As a result of our Assertive Communication Program, you will:
Listen 10% more!
Often, we don't need to radically change the way we communicate; just changing our attitude can bring spectacular results. If we get into the habit of listening a little more than we used to, we can gain much more information while building relationships and reducing stress in our environment.
Our Assertive Communication program builds on Blanchard's decades of experience in leadership and organizational development.
